Who we are

Your partners in refrigeration

Polar Refrigeration Services provides responsive, professional, and reliable refrigeration service to commercial and industrial clients throughout Queensland, including all of Brisbane and Moreton, the Darling Downs, Wide Bay-Burnett and Fitzroy.

Instead of simply providing short term fixes for refrigeration problems, we prefer to partner with you as our customer to understand your business, consider your refrigeration needs, and recommend the ideal solution. In this way we can save you money over the long term with a more energy efficient, cost-effective refrigeration system.

Our 24 hour emergency refrigeration breakdown service gives you the reassurance of knowing that any commercial or industrial refrigeration problems will be attended to quickly, minimising disruption and loss to your business.

What we do

The reassurance of an experienced team delivering quality service

Installing, servicing and maintaining industrial and commercial refrigeration calls for a high level of training and expertise. To deliver on our promise Polar has engaged ATLAS Certification to review and audit our quality systems in accordance with ISO 9001. Our policy is to conduct our business in an ethical and professional manner with the aim of providing a service experience that we would like to receive ourselves.

All our Polar Refrigeration Services technicians are fully trained and certified in all aspects of refrigeration. They have the knowledge and experience to install, maintain and repair all makes of commercial and industrial refrigeration systems, from the latest, most technologically advanced systems to much older systems.

Our team adhere to the relevant Australian standards and codes of practice to ensure that you receive professional and reliable service for your commercial or industrial refrigeration equipment, every time.

Our purpose

The core purpose of Polar is to create an evolving and meaningful place of employment. The way we do this is through cultivating rich, meaningful, and authentic relationships with our colleagues, customers and suppliers; learning and growing through self management and giving to our customers a service experience we would like to be given ourselves.

Guiding principles
of Polar

The guiding principles of Polar are what we strive to demonstrate through our day to day interactions with each other, our customers and our suppliers. It is also the basis of decisions that we make in the interests of or on behalf of Polar, each other, our customers and our suppliers. These principles are love, gratitude, joy and trust.

Quality policy

Polar Refrigeration Services provides responsive, professional, and reliable refrigeration service to commercial and industrial clients throughout Queensland.

We achieve success by:

  • Provide quality products and services
  • Maintain a healthy and safe working environment
  • Provide appropriate training for our staff
  • Engage ATLAS Certification to review and audit our Quality Systems in accordance with ISO 9001
  • Establishing our business and quality objectives.
  • Monitor of business & quality objectives to ensure customer satisfaction & continuous improvement of the company which are reviewed at the Management Review meetings.

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